1. Introduction J K Pix ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website and purchase digital products.
2. What Personal Information We CollectWe may collect the following personal information: A. Information You Provide
Full name
Email address
Billing address
Payment details (processed by secure third-party providers)
Account login details (if applicable)
Customer support communications
B. Automatically Collected InformationWhen you use our website, we may collect:
IP address
Browser type and version
Device information
Pages viewed and browsing behaviour
Date and time of visits
Cookie data
3. How We Collect Personal InformationWe collect personal information:
When you create an account
When you purchase a digital product
When you contact us
When you subscribe to marketing communications
Through cookies and website analytics tools
We will only collect personal information by lawful and fair means.
4. Why We Collect and Use Personal InformationWe collect and use personal information to:
Process and deliver digital downloads
Send purchase confirmations and download links
Provide customer support
Manage accounts
Improve our website and services
Send marketing communications (with consent)
Prevent fraud and unauthorised distribution
Comply with legal obligations
If you do not provide certain information, we may not be able to process your purchase.
5. Direct MarketingWe may send promotional emails about new products or offers if you opt in. You may unsubscribe at any time by:
Clicking the “unsubscribe” link in emails, or
Contacting us directly
We will not use your personal information for direct marketing without your consent where required by law.
6. Disclosure of Personal InformationWe do not sell or rent your personal information. We may disclose your personal information to:
Payment processors (e.g., Stripe, PayPal or similar services)
Website hosting providers
IT service providers
Email marketing platforms
Professional advisers (accountants, legal advisers)
Government or regulatory authorities where required by law
These third parties are required to handle personal information in accordance with privacy obligations.
7. Overseas Disclosure Some of our service providers (such as hosting, payment processing, or email services) may be located overseas. As a result, your personal information may be transferred outside Australia. We take reasonable steps to ensure that overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles.
8. Data Security We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Security measures may include:
Secure payment gateways
SSL encryption
Restricted access to personal information
Secure data storage systems
While we take reasonable steps to protect information, no method of online transmission is completely secure.
9. Access and Correction Under the Privacy Act, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
To make a request, please contact us using the details below. We may require verification of identity before processing your request. We will respond within a reasonable timeframe.
10. Anonymity and Pseudonymity Where practical, you may browse our website anonymously. However, you must provide certain personal information to purchase digital products.
11. Cookies and Website Analytics We use cookies and analytics tools to:
Improve website performance
Understand user behaviour
Enable shopping cart functionality
You can control cookies through your browser settings. Disabling cookies may limit website functionality.
12. Data RetentionWe retain personal information only for as long as necessary to:
Provide our services
Comply with legal and tax obligations
Resolve disputes
Enforce agreements
When no longer required, personal information is securely destroyed or de-identified.
13. Complaints If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at: Email: info@jkpix.au
We will investigate your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may contact: Office of the Australian Information Commissioner (OAIC) Website: https://www.oaic.gov.au
14. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.
15. Contact Us If you have questions about this Privacy Policy or wish to request access or correction of your personal information, contact: J K Pix Email: info@jkpix.au Website: www.jkpix.com